Return Policy.

All of our products are highly customized and made to order. At Preakness Design Co., we do not accept any returns, cancellations, or exchanges of any kind.

We strongly recommend double-checking all your orders, information provided, seating charts, names, locations, etc. prior to ordering or providing detailed information.

Please contact us right away if your order comes damaged as a result of the shipping process. We strive to keep all of our customers happy & help make your special day or event something memorable.